Tel 0800 315 002 | Email [email protected]
Current students and staff

Learner Services at the Grimsby Institute

Learner Services Advisers at the Grimsby Institute are here to help you access the education and training route appropriate for you.
Please note: that the College is now cashless so any payments would need to be by card.

The Learner Services Team comprises of

Learner Advisors

Inclusion Team

Success Coaches

Disability Advisors

Student Recruitment & School liaison Officers

Counselling Services

Advice and guidance

Advice and guidance on courses, internal and external progression, student finance, travel, childcare etc. can be delivered from our team of Advisors.

Appointments can be booked by email via:

Financial Support

Depending on your personal circumstances you may be eligible for financial support funds so we want to make sure you have all the help you need to receive these.

Download the Bursary Form

The available schemes are:

Learners who meet eligibility criteria, with a household income of less than £21,000, may receive help towards travel and meal allowances. To find out more, please contact the team on 01472 311222 extension 434 or by emailing [email protected]

Download the Bursary Form

Learners, aged 16-18, who are in care (local authority), care leavers, on income support or universal credit in their own name or in receipt of both Employment Support Allowance and Disability Living Allowance/Personal Independence Payments may be eligible for a VYP bursary worth up to £1,200.

Download the Bursary Form

Free college meals are available for learners on the days they attend college who are aged under 18 and who come from households dependant on specified benefits. Learners with additional learning support needs aged up to 25 may also be eligible.

Care to Learn scheme is a government funded programme that funds childcare for those under 20 years old and who are living and learning in England. To check eligibility and to apply go to  or call the learner support helpline to request an application pack on 0800 1218989. You may be able to get £160 per child to cover registered childcare costs. If you need any help with your application contact our Advisors who are available to help.

Learners who meet eligibility criteria, with a household income of less than £25,000, may receive help towards travel, childcare, meal allowances and hardship.

There may be help towards course fees for learners who are not fully funded. This bursary fund can’t be used to pay for essential kit and equipment or trips.

Learners aged over 20 who are eligible for the 19+ DLSF and Advanced Learner Loans Bursary can apply for help with childcare costs whilst they attend college to cover costs incurred above the free nursery hours provided by the Government.

Download the Form

Learners who are on Higher Education courses who are in financial hardship or who are awaiting payments of student loans can apply to the HESF for help with emergency living costs.

Download the Guidance
Download the Hardship Grant Form

Learners who are aged over 19, on a Level 3 or 4 course, who have taken out the Advanced Learning Loan to pay their fees, can apply for the Advanced Learner Loan Bursary Fund which can help towards the cost of learning support, travel, childcare, meal allowances and hardship.

The Army offers the Further Education Bursary to young people who want to get qualified before they join the Regular Army. Its aim is support you while you study at the Institute and what’s more you get a guaranteed training place when you finish your studies with us.

The Bursary is worth £1,000 for each year of study (up to four years), and a £1,000 bonus when you complete Phase 1 Training. It is available for Level 2 or 3 technical and professional courses. To apply you have to be aged between 16 and 32 years old.

To find out more, please speak to an Army Careers Adviser or visit

Inclusion Team

The Inclusion Team Support service is available to learners offering support and help in the classroom or workshop or with exams. Learners who indicate on an application form that they have a support need will be assessed and offered appropriate support.

Support and help is available with the following –

  • Practical advice and support for physical disabilities and specified learning difficulties such as ADD, AHD, Asperger’s, dyslexia and other medical or mental health conditions
  • Help to access specialist equipment for your course
  • Support in the classroom and in the wider Institute environment
  • Support for visual or hearing impairment (blind and deaf)

Disability Advisors

If you have a specific learning difficulty, a condition on the autistic spectrum, a long term health or mental health condition, or another disability that may impact on your ability to study, please tell the Disability Team as soon as possible. This will allow us to tell you about support and services that are available to you.

Any disclosure to the disability team will be kept confidential, and all information will be treated in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. The implications of this will be discussed with you and you will be given options regarding the sharing of your information.

Grimsby Institute of Further and Higher Education - NMH Rates

Period covered – 01/04/2018 through to 31/03/2019

The table below shows NMH rates. The greyed out cells indicate that the NMH provider does not offer these services.

Note: NMH Support Rates shown per hour in the table below.

  Standard Rate (in-person) Distance Learning only (in-person, in-home Remote Delivery (e.g. Facetime/Skype or similar) Only
Band 4 Specialist Access and Learning Facilitators NET VAT TOTAL
Specialist Mentor – AS 50.22 0.00 50.22
Specialist 1:1 Study Skills Support – SpLD 50.22 0.00 50.22
Specialist 1:1 Study Skills Support – AS 50.22 0.00 50.22

Your feedback is extremely important to us. It will help us to improve the service we provide to our students and staff.

Success Coaches

Full time learners will be allocated a Success Coach who will be responsible for assisting with academic progress and welfare. The Success Coach will be on hand to support, guide and advise during time at the Institute.

There will be regular meetings with the Coach so they can help learners achieve their goals. Learners will also be given regular opportunities to discuss progress in one-to-one reviews and access any support they need.

Success Coaches can also help learners get to university. They are on hand offering support through the entire application process from choosing the right course to submitting a Student Finance application.

Student Recruitment & School liaison Officers

The Institute Student Recruitment team organise Open Events for School Leaver and University Centre courses at the Institute, visit schools to give assembly or group talks about what the Institute has to offer and deliver Career Coach sessions to groups of school students.

The team are also responsible for organising Year 11 and 10 evening tasters at the Institute for students to experience what it might be like to study here and to help make their decision about study and careers for the future.

Academies and schools can also book year 10 taster days for groups of students. Contact 0800 315 002 or email [email protected] for more information.

The team also attend parents evenings at schools and can arrange tours for academy or school groups or individuals – email [email protected] for more information or to book a tour.

Term Dates

Looking for Term dates? click here to view our up to date list

Counselling Service

We have a dedicated Counsellor who offers all learners access to a confidential counselling service, which covers all aspects of mental health and emotional well-being. For more information contact 0800 315 002.

Student Feedback Form

If you wish for your feedback not to be anonymous we only collect information that is necessary, relevant and adequate for the purpose you are providing it for.

Your information will be shared internally, with any TEC staff who need the data to provide services. We will not share your data with any third party organisations.

Data collected will be held securely until July 2021 or until you inform us that you no longer want The TEC to hold this information.

Your rights:

As a data subject, you have a number of rights. You can: access and obtain a copy of your data on request; require the organisation to change incorrect or incomplete data; require the organisation to delete or stop processing your data, for example where the data is no longer necessary for the stated purposes of processing; object to the processing of your data where the organisation is relying on its legitimate interests as the legal ground for processing. Further information on your rights can be found at or speak to a member of staff.