Learner
Services
Here to support you
The Learner Services Team at the Grimsby Institute is here to help you across the education and training route appropriate to you.
Learner Advice
Advice and guidance on courses, internal and external progression, student finance, travel, childcare etc. can be delivered from our team of Advisors. You will find them on reception and in OB106 at our Nuns Corner campus, but they can arrange appointments at different sites, or you can request virtual meetings.
The Schools Liaison and Student Recruitment Team are also available if you would like to arrange a subject taster or tour of the campus. They are also offering a prom shop hire service for year 11s.
Feedback from tasters:
“Thank you so much for today, you obviously put a lot of effort in to deliver and students were talking about the subjects during the day.”
“The kids absolutely loved it and I’ve had some fantastic comments from both student and staff… it was great and so much work has gone into it.”
Appointments for the Advice Team services can be booked via email or telephone:
- [email protected] or call 01472 311222 extensions 5434 or 5400
- [email protected] or call 01472 311222 extensions 5434 or 5400
- [email protected] or call 0800 315002
- [email protected] or call 0800 315002
- For general Learner Services enquiries please email [email protected] or call 0800 315002
Financial Support
Depending on your personal circumstances you may be eligible for financial support funds, so we want to make sure you have all the help you need to receive these.
The available schemes are:
Learners who meet eligibility criteria, with a household income of less than £21,000, may receive help towards travel and meal allowances. To find out more, please contact the team on 01472 311222 extension 5434 or by emailing [email protected]
Learners, aged 16-18, who are in care (local authority), care leavers, on income support or universal credit in their own name or in receipt of both Employment Support Allowance and Disability Living Allowance/Personal Independence Payments may be eligible for a VYP bursary worth up to £1,200.
Free college meals are available for learners on the days they attend college who are aged under 18 and who come from households dependant on specified benefits. Learners with additional learning support needs aged up to 25 may also be eligible.
Care to Learn scheme is a government funded programme that funds childcare for those under 20 years old and who are living and learning in England. To check eligibility and to apply go to https://www.gov.uk/care-to-learn or call the learner support helpline to request an application pack on 0800 1218989. You may be able to get £160 per child to cover registered childcare costs. If you need any help with your application contact our Advisors who are available to help.
Learners who meet eligibility criteria, with a household income of less than £25,000, may receive help towards travel, childcare, meal allowances and hardship.
There may be help towards course fees for learners who are not fully funded. This bursary fund can’t be used to pay for essential kit and equipment or trips.
Learners aged over 20 who are eligible for the 19+ DLSF and Advanced Learner Loans Bursary can apply for help with childcare costs whilst they attend college to cover costs incurred above the free nursery hours provided by the Government.
Learners who are on Higher Education courses who are in financial hardship or who are awaiting payments of student loans can apply to the HESF for help with emergency living costs. For more information about eligibility and how to apply please go to https://grimsby.ac.uk/financial-support/
The University Centre Grimsby (UCG) will provide scholarships to a number of Care Leavers for the duration of their higher education course within the TEC Partnership at the UCG campus, up to a maximum of three years’ worth of study. It will include support for tuition fees, accommodation, college credits and a maintenance/travel subsidy. For more information go to https://grimsby.ac.uk/financial-support/
Learners who are aged over 19, on a Level 3 or 4 course, who have taken out the Advanced Learning Loan to pay their fees, can apply for the Advanced Learner Loan Bursary Fund which can help towards the cost of learning support, travel, childcare, meal allowances and hardship.
Feedback from support with student finance:
“I wanted to say a massive thank you for all the support I’ve received from each of you. So, thank you all. I can now stay focused and get stuck in with the Counselling course.”
“Thank you ever so much for all your help. I have received an email from Student Finance, saying that the evidence has been accepted! YAY! Can’t thank you enough for the support.”
Careers Advice and Support
The Careers Service is based in the Talent Dock at our Nuns Corner campus but are mobile and can offer appointments at different sites or virtually.
The team, of level 6 qualified Careers Advisors, has a wealth of experience and expertise, along with a range of resources to support you through your education and training transition and decision processes from entry to post graduate levels and into employment.
“I couldn’t have been more complimentary on how they’ve helped… they’ve approached it supportively and that really does make a difference”
For more information please visit https://grimsby.ac.uk/careers-service/
Inclusion Team
The Inclusion Team Support service is available to learners offering support and help in the classroom or workshop or with exams. Learners who indicate on an application form that they have a support need will be assessed and offered appropriate support.
Support and help is available with the following –
- Practical advice and support for physical disabilities and specified learning difficulties such as ADD, AHD, Asperger’s, dyslexia and other medical or mental health conditions
- Help to access specialist equipment for your course
- Support in the classroom and in the wider Institute environment
- Support for visual or hearing impairment (blind and deaf)
Higher Education Disability Advisory Team
If you have a specific learning difficulty, an ongoing medical condition (including a mental ill health) or a disability that may impact on your ability to study, please contact the Disability Advsory Team as soon as possible. They will then be able to inform you about support and services available to you.
Any disclosure to the disability team will be kept confidential, and all information will be treated in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. The implications of this will be discussed with you and you will be given options regarding the sharing of your information.
- To contact the team, please email: [email protected]
- To contact Sarah Parker the Disability Assessor please email: [email protected] or call 01472 311222 ext. 1285.
- To contact the Disability Advisor please email: [email protected] or call 01472 311222 ext. 1116.
Success Coaches
Success Coaches are here to help you with any aspect of your student life. You can approach them with any issues or concerns you may have.
Full time learners are allocated a Success Coach who will be responsible for assisting with pastoral support, academic progress and welfare. Your Success Coach will be on hand to offer support, advice and guidance during your time at Grimsby Institute.
All learners will have regular meetings with their Success Coach to review progress, and discuss and agree targets which will help you achieve your goals. These meetings are also an opportunity to discuss any additional support you may need with other issues, including:
- Worries about your course
- Additional learning support needs
- Friends and relationships
- Health issues – physical, mental or emotional
- Self-esteem and confidence
- Financial difficulties
- Family and home issues
- Plans for the future
Success Coaches can also support learners with their chosen progression route, whether that is continuing further education, applying for university, apprenticeships or employment.
Your Success Coach will deliver weekly Group Tutorial sessions for your class, covering a wide range of topics relating to your personal development.
Library Services
There are two libraries at the Nuns Corner Campus; the Higher Education Library in the University Centre, and the Further Education Library on the first floor of D-Block, both offering a wide range of facilities, resources and services to support you to succeed and achieve your potential.
You are in very safe hands! Between us, we have over 80 years’ worth of experience of working in academic libraries, so if you need help, please just ask!
Student Academic Survey (2019-2020)
“All the staff have a welcoming and friendly attitude which motivated me to seek their help without hesitation.”
“Learning Centre staff are always approachable and helpful.”
Opening times
The HE Library is open 24/7
(Staffed) Monday – Thursday 8:30am – 5:00pm and Friday 8:30am – 4:30pm
The FE Library
Monday – Thursday 8:30am – 5:00pm and Friday 8:30am – 4:30pm
To find out more, please click to view the Library Induction
The libraries offer individual, and group study areas with PC’s, and laptops, self-service kiosk, printer and print credit loader, and, of course, the book collection of 50,000+ books shared between both. We also have a Mindfulness Rooms situated in each library to enable you to have a moment of peace and calm!
Your library account
Your account is created automatically upon enrolment, and your Student ID Card will be your Library Card. You can borrow up to 10 books at any time, and you can renew and reserve via our Online Library Catalogue or MyCirca App (please ask for details).
Online resources
Accessed via Office 365, our Canvas pages provide on and off-campus access to all our online resources which are academic in content and from creditable and reliable sources.
They consist of academic journals, eBooks, a video library, British Standards, research papers and vocational course support. We have created an Online Resources Induction course to help you get the best out of them, and there are help guides too.
Library Services: [email protected]
Online Resources: Visit our online resources for more information
Help Guides: Visit our help guides for more information
Student Induction Higher Education: Overview | Rise 360
Counselling Service
We have a dedicated Counsellor who offers all learners access to a confidential counselling service, which covers all aspects of mental health and emotional well-being. For more information contact 0800 315 002.
Tuition fund statement – TEC Partnership
The 16 to 19 tuition fund is £96 million of one-off funding for the 2020 to 2021 academic year only. It is ring fenced funding for schools, colleges and all other 16 to 19 providers to mitigate the disruption to learning arising from coronavirus (COVID-19).
The funding is being provided to support small group tuition for 16 to 19 students in English, maths, and other courses where learning has been disrupted. For example, vocational courses where assessment has been deferred because of lockdown. Although the actual tuition does not need to be for GCSE English or maths, the students supported all need to be those who had not achieved grade 5 or above in at least one of those subjects at this level by age 16. All supported students must be on a 16 to 19 study programme.
The TEC Partnership will prioritise support for students who have not achieved a grade 4 in English and/or maths and any additional students with a grade 4 who also need catch up support.
We will prioritise students that will benefit most from small group tuition and have particular regard to the requirements of students with special educational needs and disabilities (SEND), particularly where they have experienced additional disruption to learning as a result of their specific needs and disabilities.
The additional monies will be spent to fund small groups of no more than 5 students (unless on a one off or exceptional basis) who meet the criteria above, to improve their maths and English skills and develop their practical and academic skills in vocational provision.