Learner Services at the Grimsby Institute
Learner Services Advisers at the Grimsby Institute are here to help you access the education and training route appropriate for you.
Please note: that the College is now cashless so any payments would need to be by card.
The Learner Services Team comprises of
Advice and guidance
Advice and guidance on courses, internal and external progression, student finance, travel, childcare etc. can be delivered from our team of Advisors.
Appointments can be booked by email via:
- [email protected] or call 01472 311222 extension 434 or 400
- [email protected] or call 01472 311222 extension 434 or 400
Financial Support
Depending on your personal circumstances you may be eligible for financial support funds so we want to make sure you have all the help you need to receive these.
The available schemes are:
Learners who meet eligibility criteria, with a household income of less than £21,000, may receive help towards travel and meal allowances. To find out more, please contact the team on 01472 311222 extension 434 or by emailing [email protected]
Learners, aged 16-18, who are in care (local authority), care leavers, on income support or universal credit in their own name or in receipt of both Employment Support Allowance and Disability Living Allowance/Personal Independence Payments may be eligible for a VYP bursary worth up to £1,200.
Free college meals are available for learners on the days they attend college who are aged under 18 and who come from households dependant on specified benefits. Learners with additional learning support needs aged up to 25 may also be eligible.
Care to Learn scheme is a government funded programme that funds childcare for those under 20 years old and who are living and learning in England. To check eligibility and to apply go to https://www.gov.uk/care-to-learn or call the learner support helpline to request an application pack on 0800 1218989. You may be able to get £160 per child to cover registered childcare costs. If you need any help with your application contact our Advisors who are available to help.
Learners who meet eligibility criteria, with a household income of less than £25,000, may receive help towards travel, childcare, meal allowances and hardship.
There may be help towards course fees for learners who are not fully funded. This bursary fund can’t be used to pay for essential kit and equipment or trips.
Learners aged over 20 who are eligible for the 19+ DLSF and Advanced Learner Loans Bursary can apply for help with childcare costs whilst they attend college to cover costs incurred above the free nursery hours provided by the Government.
Learners who are on Higher Education courses who are in financial hardship or who are awaiting payments of student loans can apply to the HESF for help with emergency living costs.
Learners who are aged over 19, on a Level 3 or 4 course, who have taken out the Advanced Learning Loan to pay their fees, can apply for the Advanced Learner Loan Bursary Fund which can help towards the cost of learning support, travel, childcare, meal allowances and hardship.
The Army offers the Further Education Bursary to young people who want to get qualified before they join the Regular Army. Its aim is support you while you study at the Institute and what’s more you get a guaranteed training place when you finish your studies with us.
The Bursary is worth £1,000 for each year of study (up to four years), and a £1,000 bonus when you complete Phase 1 Training. It is available for Level 2 or 3 technical and professional courses. To apply you have to be aged between 16 and 32 years old.
To find out more, please speak to an Army Careers Adviser or visit www.army.mod.uk
Inclusion Team
The Inclusion Team Support service is available to learners offering support and help in the classroom or workshop or with exams. Learners who indicate on an application form that they have a support need will be assessed and offered appropriate support.
Support and help is available with the following –
- Practical advice and support for physical disabilities and specified learning difficulties such as ADD, AHD, Asperger’s, dyslexia and other medical or mental health conditions
- Help to access specialist equipment for your course
- Support in the classroom and in the wider Institute environment
- Support for visual or hearing impairment (blind and deaf)
Higher Education Disability Advisory Team
If you have a specific learning difficulty, an ongoing medical condition (including a mental ill health) or a disability that may impact on your ability to study, please contact the Disability Advsory Team as soon as possible. They will then be able to inform you about support and services available to you.
Any disclosure to the disability team will be kept confidential, and all information will be treated in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. The implications of this will be discussed with you and you will be given options regarding the sharing of your information.
- To contact the team, please email: [email protected]
- To contact Sarah Parker the Disability Assessor please email: [email protected] or call 01472 311222 ext. 1285.
- To contact the Disability Advisor please email: [email protected] or call 01472 311222 ext. 1116.
Grimsby Institute of Further and Higher Education - NMH Rates
Period covered – 01/04/2018 through to 31/03/2019
The table below shows NMH rates. The greyed out cells indicate that the NMH provider does not offer these services.
Note: NMH Support Rates shown per hour in the table below.

Standard Rate (in-person) | Distance Learning only (in-person, in-home | Remote Delivery (e.g. Facetime/Skype or similar) Only | |||||||
Band 4 Specialist Access and Learning Facilitators | NET | VAT | TOTAL | ||||||
Specialist Mentor – AS | 50.22 | 0.00 | 50.22 | ||||||
Specialist 1:1 Study Skills Support – SpLD | 50.22 | 0.00 | 50.22 | ||||||
Specialist 1:1 Study Skills Support – AS | 50.22 | 0.00 | 50.22 |
Your feedback is extremely important to us. It will help us to improve the service we provide to our students and staff.
Success Coaches
Full time learners will be allocated a Success Coach who will be responsible for assisting with academic progress and welfare. The Success Coach will be on hand to support, guide and advise during time at the Institute.
There will be regular meetings with the Coach so they can help learners achieve their goals. Learners will also be given regular opportunities to discuss progress in one-to-one reviews and access any support they need.
Success Coaches can also help learners get to university. They are on hand offering support through the entire application process from choosing the right course to submitting a Student Finance application.
Student Recruitment & School liaison Officers
The Institute Student Recruitment team organise Open Events for School Leaver and University Centre courses at the Institute, visit schools to give assembly or group talks about what the Institute has to offer and deliver Career Coach sessions to groups of school students.
The team are also responsible for organising Year 11 and 10 evening tasters at the Institute for students to experience what it might be like to study here and to help make their decision about study and careers for the future.
Academies and schools can also book year 10 taster days for groups of students. Contact 0800 315 002 or email [email protected] for more information.
The team also attend parents evenings at schools and can arrange tours for academy or school groups or individuals – email [email protected] for more information or to book a tour.
Counselling Service
We have a dedicated Counsellor who offers all learners access to a confidential counselling service, which covers all aspects of mental health and emotional well-being. For more information contact 0800 315 002.