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Apprentice Administrator and Care Coordinator

Summary

Beacon Medical are searching for an enthusiastic and empathetic person to become their new Apprentice Care Coordinator. The successful candidate will offer admin support, ensuring records and clinical outcomes are updated correctly, as well as ensuring visitors have an exceptional patient experience.

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience

What you’ll do at work

Our reception and administration team are the backbone of our clinical services,

helping ensure everything runs smoothly. Whether it’s making reminder phone calls,

booking appointments, managing patient data and records, filing, scanning or sending

correspondence, every task our Administrators carry out is key to ensuring our patients

have an efficient and friendly experience.

 

Duties will include:

  • Greeting visitors and providing a reception service
  • Data entry, including updating medical records/notes
  • Updating and filing data for clinical outcomes correctly and confidentially, including patient files, in-line with GDPR
  • Booking appointments, and scheduling repeat or follow-up appointments
  • Assisting with coordinating clinics
  • Writing letters and reports
  • Answering the telephone and making outgoing calls
  • Providing exceptional customer service and patient care
  • Taking part in learning activities to develop your career
  • Ensure correspondence is sent out in a timely manner
  • General administration and house keeping
  • All other associated duties as required of the role

Where you will work

BEACON MEDICAL
ST HUGH’S AVENUE
CLEETHORPES
N E LINCOLNSHIRE
DN35 8EB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

TEC PARTNERSHIP

Your training course

Business administrator (level 3)

Course contents

  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others’ work. Maintains records and files, handles confidential information in compliance with the organisation’s procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.

You will complete a mixture of on and off the job training, including workshops, face to face training and online sessions. You’ll also be supported by your colleagues at all times, and will have a full induction.

You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress.

Qualifications

GCSE in:

  • English (grade 4 or above)
  • Maths (grade 4 or above)

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Empathetic and caring
  • Professional and approachable
  • Can prioritise workload
  • Confident communicator
  • Polite telephone manner
  • High degree of accuracy

Other requirements

Your regular place of work will be Beacon Medical, Cleethorpes Primary Care Centre, St. Hugh’s Avenue, Cleethorpes, DN35 8EB. Please check the location of work to make sure you would be able to report to the office on a daily basis.

About the provider

Beacon Medical is a well-established GP practice based at Cleethorpes Primary Care Centre, caring for approximately 13,000 patients. We are a forward-thinking, patient-centred practice offering a full range of NHS services, including chronic disease management, minor surgery, immunisations, and health screening. We pride ourselves on being a supportive, team-focused environment that values innovation, professional development, and excellent patient care.

https://www.beaconmedical.nhs.uk/ (opens in new tab)

After this apprenticeship

The Beacon Medical apprentice programme provides a fantastic opportunity for apprentices to build a strong foundation of capability that could lead to a permanent job role, and possible internal progression.

Ask a question

The contact for this apprenticeship is:

TEC PARTNERSHIP

The reference code for this apprenticeship is VAC1000343527.

Closing date

7th October, 2025

Apprentice Childminder Assistant

Summary

Sarah’s Childminding are searching for an enthusiastic and caring person to become their new Apprentice Childminding Assistant. The successful candidate will help to plan activities, assist with play-based learning and following the early years foundation stage to ensure all children receive the best possible learning and development experience.

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

As our new apprentice, you will work as part of a team, helping to look after, educate and develop children. You’ll assist with interactive play, activities, reading and encouraging curious minds to reach key development milestones.

Duties will include:

  • Play-based learning, ensuring activities are fun, educational and engaging
  • Assisting with planning new activities
  • Supervising children during breaks and lunchtime, ensuring a nurturing environment
  • Learning and following the early years foundation stage
  • Develop strong working partnerships with colleagues and parents
  • Maintain a clean and organised environment, including tidying up after activities
  • All other associated duties as required of the role

Where you will work

7 Acklam Grove
Grimsby
DN32 8HA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

TEC PARTNERSHIP

Your training course

Early years educator (level 3)

Course contents

  • Recognise when a child or a colleague is in danger or at risk of abuse and act to protect them in line with safeguarding policy and procedure.
  • Apply legislation, policy and procedure to protect the health, safety and wellbeing of children in the setting (for example, food safety, diets, starting solid food, allergies, COSHH, and accidents, injuries, and emergencies).
  • Apply the principles of risk assessment and risk management within documentation and practice.
  • Teach children to develop skills to manage risk and maintain their own and others safety.
  • Use a range of communication methods, including technology, with other professionals to meet the individual needs of the child.
  • Develop and maintain effective professional, collaborative relationships with others involved in the education and care of the child.
  • Undertake the role and responsibilities of key person.
  • Recognise and apply theories of attachment to develop effective relationships with children.
  • Provide sensitive and respectful personal care for children from birth to 5 years.
  • Advocate for all children’s needs, including children which require SEND or EAL support.
  • Promote and facilitate children’s interpersonal communication to develop their social interactions and relationships.
  • Support children to develop a positive sense of their own identity and culture.
  • Support children to understand and respond to their emotions and make considered choices about their behaviours.
  • Assess the responsiveness of the environment for effective child-centred experiences in line with curriculum requirements.
  • Create inclusive, child-centred, dynamic, innovative, and evolving physical environments both indoors and outdoors.
  • Create inclusive and supportive emotional environment that enables the child to feel safe, secure, respected and experience a sense of wellbeing; maintaining and prioritising the individual child’s voice.
  • Apply strategies that support children’s ability to manage change, transition, and significant events.
  • Analyse observation evidence to assess and plan holistic individual learning based on a comprehensive understanding of the child’s needs and interests.
  • Facilitate and support child-centred opportunities and experiences based on the setting’s curriculum and pedagogy.
  • Provide adult led opportunities and experience based on the setting’s curriculum and pedagogy.
  • Use reflection to develop themselves both professionally and personally.
  • Recognise when a child or a colleague is in danger or at risk of abuse and act to protect them in line with safeguarding policy and procedure.
  • Apply legislation, policy and procedure to protect the health, safety and wellbeing of children in the setting (for example, food safety, diets, starting solid food, allergies, COSHH, and accidents, injuries, and emergencies).
  • Apply the principles of risk assessment and risk management within documentation and practice.
  • Teach children to develop skills to manage risk and maintain their own and others safety.
  • Use a range of communication methods, including technology, with other professionals to meet the individual needs of the child.
  • Develop and maintain effective professional, collaborative relationships with others involved in the education and care of the child.
  • Undertake the role and responsibilities of key person.
  • Recognise and apply theories of attachment to develop effective relationships with children.
  • Provide sensitive and respectful personal care for children from birth to 5 years.
  • Advocate for all children’s needs, including children which require SEND or EAL support.
  • Promote and facilitate children’s interpersonal communication to develop their social interactions and relationships.
  • Support children to develop a positive sense of their own identity and culture.
  • Support children to understand and respond to their emotions and make considered choices about their behaviours.
  • Assess the responsiveness of the environment for effective child-centred experiences in line with curriculum requirements.
  • Create inclusive, child-centred, dynamic, innovative, and evolving physical environments both indoors and outdoors.
  • Create inclusive and supportive emotional environment that enables the child to feel safe, secure, respected and experience a sense of wellbeing; maintaining and prioritising the individual child’s voice.
  • Apply strategies that support children’s ability to manage change, transition, and significant events.
  • Analyse observation evidence to assess and plan holistic individual learning based on a comprehensive understanding of the child’s needs and interests.
  • Facilitate and support child-centred opportunities and experiences based on the setting’s curriculum and pedagogy.
  • Provide adult led opportunities and experience based on the setting’s curriculum and pedagogy.
  • Use reflection to develop themselves both professionally and personally.

Your training plan

Early Years Educator Level 3.

Training will include paediatric first aid qualification.

All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.

You will complete a mixture of on and off the job training, including workshops, face to face training and online sessions. You’ll also be supported by your colleagues at all times and will have a full induction.

You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress.

Qualifications

GCSE in:

  • English (grade 4 or above)
  • Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Reliable
  • Empathetic and caring
  • Friendly and approachable
  • Awareness of safeguarding

About the provider

Sarah’s Childminding Grimsby Ltd is an Ofsted registered childcare setting offering a warm, safe and educational home environment where children can learn, grow and have fun. We cater for children of all ages and place a strong focus on promoting positive attitudes, healthy eating and early learning support.

https://www.facebook.com/p/Sarahs-Childminding-Grimsby-100054349278418/?locale=en_GB (opens in new tab)

After this apprenticeship

Our apprentice programme provides a fantastic opportunity for apprentices to build a strong foundation of capability that could lead to a permanent job role, and possible internal progression.

Ask a question

The contact for this apprenticeship is:

TEC PARTNERSHIP

The reference code for this apprenticeship is VAC1000343748.

Closing date

9th October, 2025

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