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Apprentice Sales Assistant

Summary

Hancock’s Menswear has a fantastic opportunity for a new apprentice to join our friendly, family-run team. You’ll learn the art of exceptional customer service, suit styling, and personalised fittings. This is a hands-on apprenticeship where you’ll increase your skills, confidence, and real retail expertise.

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Hancock’s Menswear is a long-established, family-run business based on Freeman Street in Grimsby, dedicated to providing genuine, people-first service.

As our new apprentice, you’ll assist with retail sales, customer service, social media marketing and all aspects of the day-to-day running of the store.

Your duties will include:

  • Serving customers, ensuring they experience the best possible customer service.
  • Learning about our wide inventory of different stock including suits to purchase and hire, and additional accessories.
  • Retail sales, up-selling and helping customers to find appropriate alternatives.
  • Helping to keep the store clean and tidy, always presented in the best way possible.
  • Checking order details, deliveries and monitoring stock levels.
  •  Assisting with telephone enquiries.
  • Helping to create social media posts and content to promote the store and our inventory.
  • All other associated duties as required

Where you will work

252-256 Freeman Street
Grimsby
DN32 9DR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

TEC Partnership

Your training course

Customer service practitioner (level 2)

Course contents

  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

Your training plan

All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.

You will complete a mixture of on and off the job training, including workshops, face-to-face training and online sessions. You’ll also be supported by your colleagues at all times, and will have a full induction.

You will have a review every 8–12 weeks with your Line Manager and Trainer to discuss your progress.

Qualifications

Desirable qualifications

GCSE in:

  • English (grade 3/D)
  • Maths (grade 3/D)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Friendly, polite and talkative
  • Reliable
  • Smart, professional appearance

Other requirements

Hancock’s Menswear is located on Freeman Street in Grimsby. Please check the location and ensure you will be able to reliably report for work on a daily basis.

About the provider

Hancock’s Menswear is a long-established, family-run business based on Freeman Street in Grimsby, dedicated to providing genuine, people-first service. For more than 20 years, we’ve been helping customers across Lincolnshire look and feel their best for life’s important moments, from weddings and proms, to interviews and first jobs. We pride ourselves on offering a welcoming, pressure-free experience where time, attention, and proper care come as standard. Joining our team means becoming part of a friendly, supportive environment where you’ll learn traditional service skills and play a key role in helping customers find the perfect fit with confidence and ease.

https://hancocksmenswear.co.uk/

After this apprenticeship

This apprenticeship programme provides a fantastic opportunity for apprentices to build a strong foundation of on and off-the-job learning, that could lead to a permanent job role, and possible internal progression.

Ask a question

The contact for this apprenticeship is:

TEC PARTNERSHIP

The reference code for this apprenticeship is VAC2000004325.

Closing date

4th January, 2026

An equal opportunity workplace

Sign in with your GOV.UK One Login to apply.

Warehouse & Distribution Apprentice

Summary

ADComms have a fantastic opportunity for an apprentice to join our Warehouse and Distribution team. We’re looking for someone organised, eager, with a good eye for detail. You should be comfortable with physical work, including lifting and carrying. No previous experience required, just a positive attitude and willingness to learn.

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

As our new apprentice, your duties will be varied and interesting. You’ll receive on and off the job learning and development, and will gain an insight into the day to day operations of busy warehouse and distribution centre.

You will report directly to our Warehouse Supervisor and will receive a full package of training and one to one mentorship. We offer excellent internal development opportunities.

Working within the Warehouse and Distribution area of our business work activities could include but are not limited to:

  • Receiving and checking deliveries from suppliers, checking for correct items and damages
  • Storing stock into designated areas correctly and locating existing stock for picking
  • Moving Stock from the warehouse to designated collection areas and assisting with loading and checking goods prior to shipment
  • Picking and packing goods and stock from predefined pick lists
  • Maintaining stock records and using I.T to update the company inventory system
  • Working with other departments identifying materials and dealing with shortages
  • Assisting with stock checking and reporting
  • Assisting with managing records for tooling and plant allocation to projects
  • Assisting with booking out and goods-in, checking tools and plant returned from site
  • Assisting with managing returns from site including waste and unused materials
  • Assisting with ensuring the warehouse complies with HSE policies
  • Learning to use warehouse and storage equipment
  • All other associated duties as required

Where you will work

11 Billet Lane
Scunthorpe
South Humberside
DN15 9YH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

TEC Partnership

Your training course

Supply chain warehouse operative (level 2)

Course contents

  • Conduct risk assessments within the working environment.
  • Apply safe working practices in line with associated health and safety legislation and company policy.
  • Receive products in line with organisational procedures.
  • Store and pick products in line with organisational procedures.
  • Dispatch products in line with organisational procedures.
  • Decant, pack products in line with organisational procedures.
  • Communicate with others verbally, for example internal and external customers, colleagues, and managers.
  • Communicate in writing with others, for example internal and external customers, colleagues and managers.
  • Load and unload products, considering the product that is to be moved and its current and planned destination.
  • Use tools and equipment to aid in product handling.
  • Use information technology and digital systems. Comply with GDPR and cyber security.
  • Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
  • Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
  • support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
  • Identify and escalate problems beyond own responsibility.
  • Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
  • Follow equity, diversity and inclusion rules.
  • Carry out and record learning and development activities.
  • Conducts handover activities.
  • Conduct risk assessments within the working environment.
  • Apply safe working practices in line with associated health and safety legislation and company policy.
  • Receive products in line with organisational procedures.
  • Store and pick products in line with organisational procedures.
  • Dispatch products in line with organisational procedures.
  • Decant, pack products in line with organisational procedures.
  • Communicate with others verbally, for example internal and external customers, colleagues, and managers.
  • Communicate in writing with others, for example internal and external customers, colleagues and managers.
  • Load and unload products, considering the product that is to be moved and its current and planned destination.
  • Use tools and equipment to aid in product handling.
  • Use information technology and digital systems. Comply with GDPR and cyber security.
  • Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
  • Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
  • support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
  • Identify and escalate problems beyond own responsibility.
  • Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
  • Follow equity, diversity and inclusion rules.
  • Carry out and record learning and development activities.
  • Conducts handover activities.

Your training plan

  • All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives
  • You will complete a mixture of on and off the job training, including workshops, face to face training and working towards creating a portfolio of relevant practical evidence. You’ll also be supported by your colleagues at all times, and will have a full induction
  • You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress

More training information

 

  • You will receive full training to use our electronic warehouse systems, and will also be trained to use all warehouse equipment safely
  • There may be the opportunity for the successful candidate to complete a forklift licence as part of the apprenticeship

Qualifications

Essential qualifications

GCSE in:

  • English (grade 4/C or above (or equivalent))
  • Maths (grade 4/C or above (or equivalent))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Patience
  • Physical fitness
  • Professional
  • Outgoing and disciplined
  • Self-motivated
  • Positive attitude

Other requirements

ADComms is based on Billet Lane on the Normanby Enterprise Park in Scunthorpe. Please check the location and ensure you would be able to report for work on a daily basis.

About the provider

ADComms is an exciting and fast-growing leader in UK rail technology, dedicated to creating better journeys through innovative communications and infrastructure solutions. As a trusted supplier to the rail industry, we design, build, and integrate cutting-edge systems that keep passengers, trains, and stations connected. But we’re just as passionate about supporting our people as we are about transforming rail travel. With a culture built on togetherness, integrity, expertise, and innovation, we offer a welcoming environment where you can learn, grow, and genuinely make an impact. Joining ADComms means becoming part of a team that values your development, encourages fresh ideas, and celebrates the enjoyment of meaningful work — the perfect place to begin a rewarding career.

https://adcomms.ltd/

What we offer

  • Work free birthday – We’ll give you your birthday off every year without using your holidays.
  • Cycle to work scheme
  • Life assurance
  • 02 Staff benefits – giving you up to 25% off your airtime bill

After this apprenticeship

  • This apprenticeship programme provides a fantastic opportunity for apprentices to build a strong foundation of on and off-the-job learning. With strong growth ambitions, we offer an environment where your skills are valued, and your career can thrive
  • You’ll be working in a culture that encourages development, promotes wellbeing, and values teamwork

Ask a question

The contact for this apprenticeship is:

TEC PARTNERSHIP

The reference code for this apprenticeship is VAC2000004159.

How to apply

Sign in with your GOV.UK One Login to apply.

Closing date

5th January, 2026

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