Student Support

Learner Advice

Advice and guidance on courses, internal and external progression, student finance, travel, childcare etc. can be delivered from our team of Advisors. You will find them on reception and in the Learner Services area at our Nuns Corner campus, but they can arrange appointments at different sites, or you can request virtual meetings.

Appointments for the Advice Team services can be booked via email or telephone:

• [email protected] or call 01472 311222 extensions 5434 or 5400
• [email protected] or call 01472 311222 extensions 5434 or 5400
• [email protected] or call 0800 315002
• [email protected] or call 0800 315002
• For general Learner Services enquiries please email [email protected] or call 0800 315002

Counselling

We offer a dedicated counselling and wellbeing support service through the PAM Wellness Student Assistance Programme.

This free, confidential service is available 24 hours a day, 365 days a year, providing you with expert support whenever you need it.

What’s included:

• 24/7 Helpline – Speak to a trained advisor any time, day or night
• Counselling sessions – Professional support for emotional and mental wellbeing
• Academic stress support – Help with managing study-related pressures
• Financial and relationship advice – Guidance on personal and practical challenges
• Digital wellbeing tools – Access a mood tracker, wellness dashboard, and live chat via the app or online

Take the first step towards feeling better — you’re not alone, and support is just a call or click away.