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Traffic Operator
This occupation is found in the transport and logistics sector. It is primarily responsible for managing the movement of goods for a variety of customers across all sectors.Viewing course details for 26/27Apprenticeship InformationCourse Type
Subject Area
Type
Full TimeStart Date
/Tuition Fee
£999Exam Fee
£999Duration
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{Name of CL}Study Mode
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Attendance Days
Attendance
Days and Attendance
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About this course
About this apprenticeship
Apprentices will assist traffic teams by ensuring the accurate flow of information throughout traffic and warehousing operations, as well as escalating issues as they arise. A traffic operator will coordinate the movement of goods for a variety of customers, either their own goods, or from a third party from manufacturers or suppliers to the destination or for onward delivery. They will support the drivers of the vehicles daily to guarantee that clients receive their delivery quickly and on time.
A traffic operative will maintain the effective operation of the day-to-day transport fleet to plan, execute and manage the effective movement of freight across the country. They will work with fleet, hauliers, agencies to problem solve delivery issues and find workable solutions.
What you will learn
- Regulation and legislation in relation to the traffic operator role for example, drivers working hours, working time directive, and Driver and Vehicle Standards Agency (DVSA) guidance
- Health and safety regulations and legislation in relation to the traffic operator role
- Procedures for planning routes and jobs including multiple drop routes.
- Procedures for inputting customer jobs for collection and delivery
- The procedures of processing return goods
- Company process for tracking jobs through the various stages of delivery.
- The amending or re-planning for further delivery when circumstances change
- The principles of selecting the driving route balancing time, distance, traffic
- Environmental and sustainability standards, and policy and procedures.
What next?
Successful learners can progress to a range of qualifications including:
• Level 3 Business Administrator
• Management and Leadership Apprenticeships
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