Learner Services Advisors are here to help you accessing the education and training route appropriate for you.
The Learner Services Team comprises of
- Admissions and Finance Advisors
- Careers Guidance Advisors
- Additional Learning Support
- Student Recruitment Officers
- Learner Mentors
- Progression Coaches
- Safeguarding Team (Safeguarding)
- Counselling Services
- Nursery (Little Stars Nursery)
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Advice and guidance
Advice and guidance on courses, internal and external progression, student finance, travel, childcare etc. can be delivered from our team of Advisors.
Appointments can be booked by email via:
Our friendly and well-qualified team of Careers Advisors are here to give you careers advice and guidance. All of our Careers Advisors are professionally qualified and equipped to give you the help you need to get you on your way to career success.
Alongside our booked appointments students can drop in at any time and be sure that all of our services are confidential and impartial.
As well as giving you the careers advice you need our advisors can also help you with:
- Planning and choosing your career path
- Advice on career change
- Job search support
- Searching for jobs
- Creating a professional and job focused CV
- Preparing for interviews
- Progression options
- Higher Education (university) options including selection and application process
- Funding facts for Further and Higher Education
- Help finding volunteering opportunities
- Finding independent work experience opportunities
- Advice on apprenticeships/traineeships
For further information on any of the careers services available contact the team on 0800 315002 or 01472 311222 extension 311 or by emailing email@example.com
Depending on your personal circumstances you may be eligible for financial support funds so we want to make sure you have all the help you need to receive these. The available schemes are:
- 16-19 Bursary and Vulnerable Young People's Bursary
- Free College Meals
- Care to Learn scheme
- Army Further Education Bursary
- The 19 + Discretionary Learner Support Fund including 20+ Childcare Bursary
- 24+ Loans Bursary
If you would like an application form please call in to the Learner Services reception desk or click on the links above to be directed to the relevant documentation or web address.
Learners who meet eligibility criteria, with a household income of less than £21,000, may receive help towards travel, meal allowances, uniform, kit, equipment and educational visits. To find out more, please contact the team on 01472 311222 extension 434 or by emailing firstname.lastname@example.org
Bursary Support for Vulnerable Young People
Learners, aged 16-18, who are in care (local authority), care leavers, on income support in their own name or in receipt of both Employment Support Allowance and Disability Living Allowance/Personal Independence Payments may be eligible for a YVP bursary worth up to £1,200.
Free College Meals
Free college meals are available for learners on the days they attend college who are aged under 18 and who come from households dependant on specified benefits. Learners with additional learning support needs aged up to 25 may also be eligible.
Care to Learn scheme
Care to Learn scheme is a government funded programme that funds childcare for those under 20 years old and who are living and learning in England. To check eligibility and to apply go to https://www.gov.uk/care-to-learn
or call the learner support helpline to request an application pack on 0800 1218989. You may be able to get £160 per child to cover registered childcare costs. If you need any help with your application contact our Advisors who are available to help.
Army Further Education Bursary
The Army offers the Further Education Bursary to young people who want to get qualified before they join the Regular Army. Its aim is support you while you study at the Institute and what's more you get a guaranteed training place when you finish your studies with us.
The Bursary is worth £1000 for each year of study (up to four years), and a £1000 bonus when you complete Phase 1 Training. It is available for Level 2 or 3 technical and professional courses. To apply you have to be aged between 16 and 32 years old.
To find out more, please speak to an Army Careers Adviser or visit www.army.mod.uk
19+ Discretionary Learner Support Fund
Learners who meet eligibility criteria, with a household income of less than £21,000 may receive help towards travel, childcare, meal allowances and hardship.
There may be help towards course fees for learners who are not fully funded. This bursary fund can't be used to pay for essential kit and equipment or trips.
24+ Loans Bursary Fund
Learners who are aged over 24, on a level 3 or 4 course, who have taken out the Advanced Learning Loan to pay their fees, can apply for the 24+ Loans Bursary Fund which can help towards the cost of learning support, travel, childcare, meal allowances and hardship.
Learners aged over 20 who are eligible for the 19+ DLSF and 24+ Loans Bursary can apply for help with childcare costs whilst they attend college to cover costs incurred above the free nursery hours provided by the Government.
Higher Education Support Fund
Learners who are on Higher Education courses who are in financial hardship or who are awaiting payments of student loans can apply to the HESF for help with emergency living costs.
Looking for a Fund Application
Additional Learning Support
The Additional Learning Support service is available to learners offering support and help in the classroom or workshop or with exams. Learners who indicate on an application form that they have a support need will be assessed and offered appropriate support.
Support and help is available with the following -
- Practical advice and support for physical disabilities and specified learning difficulties such as ADD, AHD, Aspergers, Dyslexia and other medical or mental health conditions
- Help to access specialist equipment for your course
- Support in the classroom and in the wider Institute environment
- Support for visual or hearing impairment (Blind & Deaf)
Student Recruitment Officers
The Institute Student Recruitment team organise Open Events for School Leaver and University Centre courses at the Institute, visit schools to give assembly or group talks about what the Institute has to offer and deliver Career Coach sessions to groups of school students.
The team are also responsible for organising Year 11 and 10 Evening tasters at the Institute for students to experience what it might be like to study here and to help make their decision about study and careers for the future. These can be booked at www.setyourcourse.co.uk
Academies and schools can also book year 10 taster days for groups of students. Contact 0800 315 002 or email email@example.com
for more information.
The team also attend parents evenings at schools and can arrange tours for academy or school groups or individuals – email firstname.lastname@example.org
for more information or to book a tour.
Full time learners will be allocated a Progression Coach who will be responsible for assisting with academic progress and welfare. The Progression Coach will be on hand to support, guide and advise during time at the Institute.
There will be regular meetings with the Coach so they can help learners achieve their goals. Learners will also be given regular opportunities to discuss progress in one-to-one reviews and access any support they need.
Progression Coaches can also help learners get to University. They are on hand offering support through the entire application process from choosing the right course to submitting a Student Finance application.
We have a dedicated Counsellor who offers all learners access to a confidential counselling service, which covers all aspects of mental health and emotional well-being. For more information contact 0800 315 002.